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Tech Tip #29

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Custom Invoice Header and Footer

Do you want your business to stand out amongst competitors? Have your brand and company name touch every aspect of the customer experience, starting with delivery! If you would like to customize your invoices and how they look, this is the tip for you!

 

Follow the steps below to customize invoice headers and footers:

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2) Select the correct handheld class your driver is assigned to in their employee setup. You can tell which handheld class is selected by looking in the top left corner of the handheld class screen.

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3) Select the “Messages” tab, then select the “Header” option. This will allow you to make changes to the Header of your invoices. Put a “C” in the justify column and an “A” in the font column.

 

Note: It is best to put information like company name, address, phone number, etc. in your header.

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4) Next, select the “Footer” option on the right hand side. From there you can put information in your footer that you want to be displayed at the bottom of your invoices. Put a “C” in the justify column and a “F” in the font column.

 

Note: Your footer can be used for things like reminders, sales, and promotions. 

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5) You will see these changes the next time your drivers download their route and print out an invoice.See example below:

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This is a great tool to use to stay up to date with your customers. If you need any assistance at any point, feel free to call us. We are standing by! Thank you for being our customer.

 

 

Viamente Now Available!

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Our all-new Viamente interface for Route Manager Series 7 is here!

Several of you have enthusiastically responded to our earlier emails about our all-new Viamente interface for Route Manager Series 7. Hits to our Viamente website have been increasing every day. We wanted to fill in more details on our Viamente program so you can start using this powerful new routing tool today.


Why Viamente?
Viamente is one of the best route optimization tools that we have seen.  They have spent about a decade perfecting their routines and getting feedback from customers to create a best-in-class product.  Here are just a few of the things that the software will help you do:

      • Decrease fleet mileage and working time
      • Rationalize routes and save fuel
      • Increase the number of orders per resource and maximize utilization
      • Simulate any what-if scenarios and make your organization leaner
      • Utilize delivery location opening hours for route planning
      • Increase the number of orders per resource and maximize utilization

With all the features and functionality in this great product you will be shocked at how affordable and economical this tool is.

We have worked out a special pricing arrangement from Viamente exclusively for our Route Manager customers. Viamente prices their services based on a monthly fee determined by the number of trucks you want to schedule each day. Their standard pricing is $39 per month per vehicle. We have negotiated a 10% discount for our customers so you will only pay $35 per month per truck. This is for a one year commitment. If you prefer to pay for your entire year in advance, then your monthly fee per truck is reduced to $33.

We have also secured another concession for our customers who have seasonal fleet requirements. For example, if you sell ice or propane (or other highly seasonal product) you are able to commit to your annual needs, and then for your seasonal requirements you can temporarily increase the number of trucks for your high season. Using an ice company as an example: If you have 5 trucks all year round and then for the summer run an additional 10 trucks, then your contract would be for 5 trucks per year. During the summer you can temporarily increase your summer routing requirement to a total of 15 trucks. You are required to commit to a 4 month high season minimum.

You will find a high return on your investment with Viamente.  Not only can you reduce the miles you drive, but you can easily save $100 a month or more in fuel for your vehicles.

 

Note: You will need to upgrade to RM Series 7 version 7.0.1R1 to utilize Viamente. 

 

This tool is available in the United States, Canada, Australia, many countries throughout the Caribbean and some Asian countries. 

We would like to tell you more!  Call Kacey on 1.209.632.1122 ext. 229 to get help with any questions you have.  If you want immediate information, check out these reference tools.

Watch this 3 minute introduction video to our new product.
A Viamente Story:  Watch how another company used Viamente to optimize their routes!

For more information, click here to visit out website or check out our specification sheet.

If you want direct details on Viamente click here.

Now Available!

Tech Tip #28

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Major Account Codes

Looking for a way to enter a single payment and apply it to multiple accounts? By using Major Account Codes, it is easy to do! This option will save you time and resources by eliminating the need to enter multiple payments on related accounts. 

Follow the steps below to set this up:


1) Setup your Major Account Codes by going to Lists>Customer Setup Codes>Major Account Codes. Create the new code by entering an ID and Description.

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2) Assign the code to your accounts under Lists>Customer Information, on the info tab.

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3) Once you have your accounts set to the Major Account Code, you can then apply a payment across multiple accounts. Do this by  going to Transactions > Payments > Local Payments > Payments by Major Account. Enter your Major Account code in the first box in order to view all of the invoices that are open across multiple accounts and apply your payment.

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If you need any additional help click here for our Major Account Payments Supplemental Document 3.25

 If you need any assistance at any point, feel free to call us. We are standing by! Thank you for being our customer.

Our current software versions

Keeping your software up-to-date is always a good idea. Listed here are all of the current

versions for our core products and also some optional modules. Check out your software and compare it to the list below. If you need to update, please visit www.ARS247.com

and go to the download area for your program.

 

For June 2015, here are the most current versions of Advantage Route Systems software. This is accurate as of June 3, 2015:

  • Route Manager Series 7: Version 7.0.1R1 (includes new Viamente interface)
  • Route Manager Series 6: Version 6.2.5R7
  • Route Manager 2000: Version 11.4.0
  • QRoute: Build 700
  • eStoreFront – 7: Version 7.0.63

Our products are constantly being improved, so you will want to periodically check to see if there is a new version available. Check out our web site for all of the latest versions.

 

Our development team works day in and day out to create functionality that will benefit all users of our products. We always invite – and encourage – each of you to send in your requests for new features. Our primary goal is to provide you with the tools you need to run your business better. We know the world changes on a daily basis, and we enhance our products to meet those changes. This gives you a powerful ally to help apply the most current technology to your activities.

 

Finally, there is no charge for an upgrade if you are on a current support and enhancement plan. If you do need assistance with an upgrade, this is usually billed at normal support rates.

 

Note: If you are upgrading from a very old program (more than one year old) be sure to get a new serial number before you do your upgrade.

Tech Tip #27

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Reprint Upload Reports

We recently sent a Tech Tip on how to setup your upload reports to be automatically emailed to you. However, what if you want to re-print the upload reports to your office printer? You have the capability within Route Manager to re-print these reports at any time!

Follow the steps below to re-print the upload reports:
1) Navigate to Route>Utilities>Re-print Reports from Route Archive.

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2) Once inside the Re-Print from Archive screen, select the route and date which you would like to re-print. You can select multiple days within this screen. Notice an asterisk will be put in the column labeled “Upload” for the routes which will be re-printed.

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3) Select the ‘OK’ option  to reprint the reports. This will print to the printer setup in your Local Settings.

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Note: The reports that print out during upload are all preset inside the Handheld Class (Lists>Routes>Handheld Class>Upload Reports tab). You can manage these as needed depending on which reports you need.

If you need any assistance, feel free to call us. We are standing by! Thank you for being our customer.

Authorize.net Status Icon

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We know how aggravating it is when Authorize.net does not work and you are not informed!

Over the last couple of years, there have been multiple occasions where Authorize.net (the credit card processing people) went down and was not available to their subscribers.  After this happened a week ago, we decided to implement a new tool that will show you – right in Route Manager – whether or not you have a good connection to them.  Starting in RM Series 7 (Version 7.0.1 being released tomorrow) – you can set up an icon on your toolbar that will always show you the status of Authorize.net.

When the light is green, you are connected to Authorize.net and if it turns red, you have lost your connection.  If you click on the icon, then you can go to the Authorize.net web site and see what is happening.  Their site has some useful information and a status on outages as they occur.

Generally, this will affect your web page as well.  This is true if you are using eStoreFront and accept credit cards there, too.

With this tool, you can manage your business better.  It will give you a clear indication if there is something wrong and you can be better informed.

Please feel free to email Support at Support@AdvantageRS.com, or toll free at (888) 294-7688 ext. 2 (USA) or 209-632-1122 outside of the USA if you have any further issues.

Tech Tip #26

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Factory Data Reset for Mango Handheld

A factory data reset of your Mango handheld is a method of removing all user data and restoring the device back to its factory settings. It is important to know how to do a factory data reset of your Mango handheld in cases where drivers store their personal information on their Mango Handhelds and the handheld device sees a change in hands.

From home screen, click the menu button at center-bottom of the screen.

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Access “Settings” on second page of menu options.

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Scroll down to “Personal” within settings menu and access “Backup & reset”

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Select “Factory data reset”

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Check the “Erase phone storage” box and click “Reset phone” at the bottom of the screen.

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Select “Erase everything”

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In the event that you need to factory data reset your mango device, you will also need to reinstall both TeamViewer Quick Support and Mango Mobile. TeamViewer Quick Support unnamed.png can be downloaded on the  Google Play store, and instructions for downloading Mango Mobile can be found here.

If you need any assistance, feel free to call us. We are standing by! Thank you for being our customer.

Viamente Coming Next Week!

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We are just days away from releasing our all-new Viamente interface for Route Manager Series 7!

Several of you have enthusiastically responded to our earlier emails about our all-new Viamente interface for Route Manager Series 7. Hits to our Viamente website have been increasing every day. We wanted to fill in more details on our Viamente program so you can budget for this powerful new routing tool.

 

We have worked out a special pricing arrangement from Viamente exclusively for our Route Manager customers. Viamente prices their services based on a monthly fee determined by the number of trucks you want to schedule each day. Their standard pricing is $39 per month per vehicle. We have negotiated a 10% discount for our customers so you will only pay $35 per month per truck. This is for a one year commitment. If you prefer to pay for your entire year in advance, then your monthly fee per truck is reduced to $33.

 

We have also secured another concession for our customers who have seasonal fleet requirements. For example, if you sell ice or propane (or other highly seasonal product) you are able to commit to your annual needs and then for your seasonal requirements temporarily increase the number of trucks for your high season. Using an ice customer as an example: If you have 5 trucks all year round and then for the summer run an additional 10 trucks, then your contract would be for 5 trucks per year. During the summer you can temporarily increase your summer routing requirement to a total of 15 trucks. You are required to commit to a 4 month high season minimum.

 

You will not be able to sign up for our new Viamente program until it is released on June 3rd. In the meantime, you may want to check out the materials below to give you a better idea of what the program will do.

Watch this 3 minute introduction video to our new product.

A Viamente Story: Watch how another company used Viamente to optimize their routes!

For more information, click here to visit out website or check out our specification sheet.

If you want direct details on Viamente click here.

This new tool will be available on June 3rd!

Tech Tip #25

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Open Invoices Report

Do you have multiple unapplied credits on your customers accounts? Looking for a report to show you all unapplied credits? Look no further as we have something that will help you to review and clean up your accounts! The Open Invoices Report allows you to view all of the unapplied credits on an account as well as open invoices.
Follow the steps below to find this report:


1) Navigate to Reports>Accounting>Lookup>Open Invoices.

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2) Once inside the Open Invoices screen, select the filters you would like to use (specifically looking at ‘Invoice Date’, as well as selecting the option for “Only Unapplied Credits”.

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3) Select the ‘preview’ option, to review your report before printing. See below for an example of the report which will show the unapplied amounts on the accounts. You can now use this report to go through your accounts and use the tool under Transactions>Payments>Apply Payments and Credits, to apply any unapplied amounts to accounts.

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Looking to do a mass application of credits on accounts?

We have another option under Tools>Administration>Clean Open Invoice System which will apply all credits to the oldest invoices on the accounts using the filters you provide. Before you run this report, you can run a preview using the option below.

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The All-New Mango TX!

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Now Available:

Ruggedized 7″ Tablet!

Our new MangoTX is on the shelf and
ready
to ship today.

Our new rugged MangoTX tablet is perfect if you want to get Android functionality in a durable device for only $599!  The MangoTX places all of the best features of mobile computing in your hands, including:

  • Large, High-Resolution 7″ Screen – Mini tablet size
  • Durable Outer Case – IP67 Rating
  • Bluetooth®- will talk to your existing BT printer
  • Wi-Fi – 802.11b/g
  • 8 Megapixel Camera
  • GPS – can use Google Maps
  • GPRS*- 3G data speeds

No need to invest in Otter Boxes® and other cases. This IP67 unit has built-in durability and is loaded with features! The MangoTX is designed to take on the tasks of all route delivery companies. It has excelled in every area of our rigorous testing process and we are proud to add it to our family of ARS Android hardware.

 

If you are tired of replacing your handheld every few months, you will want to look at the MangoTX with its 12 month warranty and proven track record.

 

* Requires a SIM card from AT&T/T-Mobile and compatible carriers. Will not work if you use Sprint or Verizon. Cellular monthly fees apply. You do not need a cellular data plan to use this device. If you want to do transfers in your office, you can use Wi-Fi to move data to/from the handheld. Doing this will not accrue any monthly cellular charges. You must have a wireless access point to use Wi-Fi.     

 

To order the MangoTX today, please visit PDA4USA.com! If you would like to speak with our hardware specialist, call Jayme today at 888.294.7688 ext. 247 or email JFelix@AdvantageRS.com.  

Here are some helpful reference tools:

Getting Started Guide: This document will show you how easy it is to get started, from putting in the battery to setting up Bluetooth and Wi-Fi.

Specification Sheet: This document will show all of the cool features that this rugged handheld has to offer.

About Us

For over 24 years Advantage Route Systems has been providing quality software to route companies like yours. Our customers include companies that span across several continents, from small one-truck operations to large corporations. We have solutions, products, and modules that address business needs for delivery companies. We have become “the handheld experts” and are #1 in the route delivery industry. We enjoy the opportunity to work with companies across the globe and we tailor our software to meet their needs.

Contact Info

3201 Liberty Square Parkway Turlock, CA 95380 USA

888-294-7688 or +1-209-632-1122 (outside US)

Sales@AdvantageRoute.com

Request a free demo

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