Use this SMS template to send a text message to your customers to inform them of their account balance and provide a link for them to make a payment from your website! The CMC variables used in this template are [CUST_CONT] to include your customer’s name, [CFIN_TDUE] to include your customer’s account balance, [COMP_URL] to include the link for your customer to pay their bill, and [COMP_PHONE] to include your company phone number. To learn more about using CMC variables in your templates, see Appendix A in the CMC manual.
Note: If you are not on Route Manager version 7.0.2 R2, watch this video to learn how to edit this template to enter your company URL so your customer can pay their bill. Prior to version 7.0.2 R2 the variable [COMP_URL] did not exist.