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RMLive

The RMLive! package is a real time data transfer system that works in conjunction with RMAdvanced! It allows your delivery people to make a sale at a customer site and immediately have the data transferred to the host (desktop server) system.

Benefits

The RMLive! package is a bi-directional, real-time data transfer system between the handheld and your desktop. It works in conjunction with Route Manager Advanced to allow your delivery people to make a sale at a customer site and immediately transfer the information back to the office. Sales data is available a few seconds after the transaction occurs. This will allow your call center personnel to field calls, reprint receipt copies, etc. Location information is transmitted along with the transaction so you will know where your delivery person is – thus helping you dispatch him to another call, etc.

Design Features

Features Included with RM Live:

01

Transmit Orders to Driver Directly

02

Make "on the fly" Sales and Deliveries

03

Track Driver Movements

04

Driver Can Accept / Decline Service Order

Real time data transferring allows for the sales to go from the driver’s handheld or phone right to a computer in your office. This keeps inventory up to date.

You can also send out new stops and orders to your drivers without having them touch back at the office first.

As your delivery person completes a transaction, their location is sent back to you, along with their data. This can help you know where your people are as well as allow you to dispatch them to other locations in their general proximity.

As you take an order, you have the option of choosing a route and sending the order immediately to the driver’s handheld remotely. The delivery person can acknowledge and accept the order or give a reason why they are unable to service the customer.

You can increase holiday week efficiency by having the flexibility to alter route planning dynamically.

CLICK HERE TO DOWNLOAD A FULL SPECIFICATION SHEET

How It Works

Once you have set up the Advanced Communications module, using the RMLive! feature is simple. The system uses GPRS transfer methods from your driver’s smart phone in the field to transfer data to-and-from the desktop. This allows the driver to instantly download delivery orders and notes as well as upload completed invoices while out on route. The system will transmit orders to the driver directly.

MORE

As you take an order, you have the option of choosing a route and sending the order immediately to the driver’s handheld remotely. The delivery person can acknowledge and accept the order or give a reason why they are unable to service the customer.

LESS

  • Compatible handheld
  • WiFi or cellular data capabilities
  • Internet connection to your server or desktop
  • Windows Mobile 6.5 or older (not Windows Mobile 7) or Android OS -- 4.1 or later (JellyBean)
Coming Soon

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