Real time data transferring allows for the sales to go from the driver's handheld or phone directly to a computer in your office. This keeps inventory up to date.
You can also send out new stops and orders to your drivers without having them touch back at the office first.
As your delivery person completes a transaction, their location is sent back to you along with their data. This can help you know where your people are as well as allow you to dispatch them to other locations in their general proximity.
As you take an order, you have the option of choosing a route and sending the order immediately to the driver's handheld remotely. The delivery person can acknowledge and accept the order or give a reason why they are unable to service the customer.
There are two main benefits to RMLive! The first is that sales data is available a few seconds after the transaction occurs. This will allow your call center personnel to field calls, reprint receipt copies, etc.The second benefit is location information is transmitted along with the transaction so you will know where your delivery person is – thus helping you dispatch him to another call, etc. All of this is based on the delivery person having a PDA (handheld) that is equipped with cellular data capabilities. You must also have an internet connection.