Reduce costly manual data input by collecting accurate data on route.
Our rugged line of handheld computers link directly to the desktop for easy data transfer.
Process information only once. Eliminate unnecessary paper shuffling.
Your invoices will be stored digitally with the customer’s signature for easy retrieval.
Provides more flexibility in managing customer pricing and customized schedules by customer product.t
The ability to manage information over an optimized WAN in multiple states or countries.
Q. How does it work?
A. The desktop software keeps information about customers, products, sales tax, equipment, etc. Each day, a selected portion of that information is transferred to the handheld to make deliveries. At the end of the day, data is transferred back to the desktop with a click of a button, so it is available for customer service representatives and for preparing a variety of reports – allowing you to go home early.
Q. What is RMAdvanced?
A. RMAdvanced is a complete accounts receivable program that integrates with handheld computers so that you can automate your daily procedures. RMAdvanced will handle customer information, route scheduling, equipment tracking, cooler rentals, invoices, statements, and much more. RMAdvanced is also an industry specific software that will keep track of customers, inventory, and your route scheduling. The software interfaces with handheld computers to help automate delivery operations as well.
Q. Does it handle both AP and AR?
A. RMAdvanced only handles the accounts receivables. Accounts payable will be managed by a back-end accounting program, such as: QuickBooks, Peachtree, Business Works, Great Plains, etc. RMAdvanced interacts with an accounting program by sending over the necessary general ledger information. general ledger details will be setup during the installation of RMAdvanced. An accounting program never actually sends any type of data into RMAdvanced. The only information that is affected in a clients AP program would be revenue or income accounts and deposit, sales tax liability, cash, and accounts receivable.
Q. Can it handle cooler rentals?
A. RMAdvanced can handle recurring rents. Does it have multiple price levels? RMAdvanced has up to 10 different price structures. It also allows up to 100 different price lists where multiple products can be grouped and sold at specific prices.
Q: Is RMAdvanced compatible with MAC?
A: RMAdvanced is only compatible with PC/Windows.
Q. Which handheld do you recommend?
A. HP or Symbol MC35 are the most popular handhelds. Other units that clients are currently utilizing are Dell Axim X51, Casio IT 70’s, and Intermec.
Q. Does RMAdvanced work with Palm Pilots?
A. No. RMAdvanced only operates with Pocket PC’s or a Win CE platform.
Q. Can invoices be printed directly onsite and can they include signature?
A. Yes. Invoices can be printed directly on route. Additionally, the driver will be able to capture signatures, and can also take hand written notes directly on the handheld computer.
Q. Does RMAdvanced handle multiple routes?
A. Yes. RMAdvanced can handle up to 1,000 routes / handheld computers.
Q. Are there any re-licensing costs for RMAdvanced?
A. Once you purchase the core package, along with any Multi-User Licenses or handheld licenses, there will not be any recurring charges. ARS offers our clients a variety of optional support plans that can be renewed each year. ARS also offers customers a call on demand basis.
Q. Is RMAdvanced a point of sale system?
A. Yes, RMAdvanced is a point of sale program. Using our handheld software, invoices can be generated on the fly, at any time. Drivers can sell items while on the road and produce receipts for customers.
Q. Does RMAdvanced handle forward sales?
A. Yes. The driver or sales person can use the handheld to schedule a forward sale. At the end of the day, all of the activity that has taken place will transfer back into RMAdvanced.
Q. Does the data get stored on the internal memory of the handheld computer?
A. No. All route data is stored in a Secure Digital or Compact Flash card. This helps secure data in cases where the handheld is damaged or destroyed. Over 90% of the time, your storage card will be undamaged.
Q. How is daily route data transferred from the PC to the handheld computer?
A. The most common method is using a USB card reader to transfer data from the storage card back to the PC, and vice versa. The other method is with a USB cradle. The handheld is docked and the information is transferred from the storage card back to the desktop system. Another popular method involves an integrated wireless handheld and access points within your facility. The data is transferred wirelessly.
Q. Can I create my own custom reports with RMAdvanced?
A. RMAdvanced has over 100 canned reports that are included with the Core Package. If you still cannot find the report that you desire, RMAdvanced makes it very easy to import data into Excel, Crystal Seagate Reports, and other types of report generating tools.