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For 2017, Advantage Route Systems has enhanced its support plan for RM2000. Our new programs are called Advantage SupportPLUS and Advantage SupportPLUS/24. While keeping both programs affordable for our customers, you now have a choice on optional services such as priority call handling and around the clock support. Also included in your plan this year are discounts on supplies and hardware – the things that you use most. This is just one way we show you our appreciation for your business.
In this section you will find information about the plan – what you will receive and what it will cost. Helpful tables show a comparison on benefits between the two plans.
If you have been on a RM2000 support plan in the past, then you will automatically be matched up with the Advantage SupportPLUS plan. If you would like to step up to the SupportPLUS/24 plan just let someone in sales or support know and they will arrange that for you. You can reach them at 1.209.632.1122.
 

We look forward to serving you in 2017.

 
Advantage SupportPLUS Feature Table
*All prices in U.S. Dollars
Feature RM2000 RM2000/24 Hours
Base Price (MUL Fee 1-3 Desktop Users) 595 715 3
Base Price (MUL Fee 4-5 Desktop Users) 775 895 4
Base Price (MUL Fee 6-10 Desktop Users) 835 970 5
Base Price (MUL Fee 11-20 Desktop Users) 895 1030 6
Base Price (MUL Fee 21-30 Desktop Users) 1015 1770 7
Module Fee (each) E-Store- 200 E-Store- 200
Re-sign Up Fee (Extra Hours) 200(2) 200(2)
Custom Programming (per hour) 150 150
Data Conversion (per hour) 120 120
On-Site Training 1175 1175
Class Room Training (per day) 695 695
Block of Hours 3-5 (per hour) 85 95
Block of Hours 6-25 (per hour) 80 90
Block of Hours 26+ (per hour) 75 85
After hours surcharge (per hour) X 50
 
*All support plans are subject to our standard terms and conditions.

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