Visitor Monitoring
Live chat by BoldChat
For 2017, Advantage Route Systems has enhanced it support plan for RM Series 7. While keeping both programs affordable for our customers, you now have a choice on optional services such as priority call handling and around the clock support. Also included in your plan this year are discounts on supplies and hardware – the things that you use most. This is just one way we show you our appreciation for your business.
If you have any questions, we invite you to call and discuss this with any member of our support or sales team. You can reach them at 1.209.632.1122.
We look forward to serving you in 2017.

Series 7 Support Plans

RM Pro Support Plan: RM Pro Annual Support for 1-3 desktop software users
  • Standard Tech Support Hours 6am – 5pm M-F (Pacific Time)
  • Response time on first-come, first-served basis within 8 working hours.
  • Access to customer resource website: ARS247.com, which gives full access to online manuals, online training materials, software updates, FAQ’s and Technical Documents.
  • 5 Hours of Technical Support and 1 year of unlimited updates.
  • Additional support hours may be purchased in 3 hour blocks
  • 24 hour support plan is available.
  • Support plans for additional desktop users are available.
  RM Advanced Support Plan: RM Advanced Annual Support for 1-3 desktop software users
  • Standard Tech Support Hours 6am – 5pm M-F (Pacific Time)
  • Response time on first-come, first-served basis within 8 working hours.
  • Access to customer resource website: ARS247.com, which gives full access to online manuals, online training materials, software updates, FAQ’s and Technical Documents.
  • 8 Hours of Technical Support and 1 year of unlimited updates.
  • Additional support hours may be purchased in 3 hour blocks
  • 24 hour support plan is available.
  • Support plans for additional desktop users are available.
  RM Enterprise Support Plan: RM Enterprise Annual Support for 1-3 desktop software users
  • Standard Tech Support Hours 6am – 5pm M-F (Pacific Time)
  • Response time on first-come, first-served basis within 8 working hours.
  • Access to customer resource website: ARS247.com, which gives full access to online manuals, online training materials, software updates, FAQ’s and Technical Documents.
  • 10 Hours of Technical Support and 1 year of unlimited updates.
  • Additional support hours may be purchased in 3 hour blocks
  • 24 hour support plan is available.
  • Support plans for additional desktop users are available.
 

Industries

Bottled Water

Packaged Ice

Coffee

Propane

Oil Recycling

General Distribution

Support

CONTACT

Email

Support@AdvantageRS.com
Contact Form

Phone

Support Line: +1 (209) 632-1122
Toll Free: +1 (209) 632-1122

Live Chat

REMOTE HELP

Simple Help

Team Viewer

Go To Meeting

ADVANTAGE UNIVERSITY

Manuals

Videos

Knowledge Base

Power Hours

Best Practices

Software Downloads

Hardware

HANDHELDS

Android

Windows CE

PRINTERS

PTB 2

PTB 3

BT 4

PAPER

O’neil

Seiko

Citizen

ACCESSORIES

Power

Batteries

Holsters

Cords

Others

Products

Route Manager

Modules

ARS Cloud Hosting

ARSBackup!

Custom Messaging Centre

Connect With Us

Contact Us

+1 (209) 632-1122
+1 (888) 294-7688
+1 (818) 279-2128

Our History

Our Staff

Our Mission

Careers

MyGoLive